If you are planning to build a website, you should look for a web host that offers excellent customer service. Bluehost offers email, phone and ticket support, and a knowledge base. Their live chat support is a hit and miss experience, but the company does provide live support. In addition to the help desk, they also have a live chat service. While you may not get immediate help, you will be able to get it within 24 hours.
Bluehost’s knowledge base covers basic and advanced topics, but some of the articles could use a refresh, especially on advanced topics. The knowledge base uses outdated screenshots. Although the support is good, some agents are not professional. There is also a need for more recent content on the knowledge base. The pricing for these features is decent, but the support may be a little high for some people. Some users complained about the price of the service, but it is not a significant complaint when compared to the quality of the service.
Bluehost is the best choice for beginners who are looking for a reliable host. The service is easy to use and offers a variety of tools for building a website. They offer spam filtering, email management and site statistics. You can choose between several popular website builders, including the Weebly and goMobi mobile web builders. Furthermore, if you are a WordPress beginner, you can choose the Bluehost Website Builder for WordPress.
Access to their knowledge base is available at all times. This allows you to quickly find solutions for common problems. In addition to the knowledge base, Bluehost has a live chat option. You can reach the support team via the appropriate channel if you have a problem. If you’re a new customer, the Sales department will be able to assist you with general questions about the hosting service. You can also contact Technical Support if you are an existing customer. If you’re a new customer who’s interested in the Bluehost service, contact the Account Management department.
Bluehost’s knowledge base is another benefit. It has many articles on various topics, from the most basic to the most advanced. You can find information on a wide variety of topics, and if you need assistance, you can contact the support team directly. In a matter of minutes, they will be able assist you. If you’re new to the web hosting industry, Bluehost is a good choice for your business. The knowledgeable agents at Bluehost can answer any questions you may have and even assist with setting up a domain name online.
In addition to providing the best possible service, Bluehost also provides a comprehensive customer support department. Their technical staff is responsive, and customers have reported that they received help when they needed it. The live chat system was also fast and helpful. A typical user could connect to the live chat system in less than five minutes. This is an excellent feature for those with no prior knowledge of website design and development. Bluehost has no limits on the bandwidth they can transfer or use.
Bluehost has a range of plans for beginners. All plans offer the same computing power as well as the same scale. Only the website hosting options and disk space you have are different. If you plan to create a large website with thousands of pages, Bluehost offers an unlimited plan. The Basic plan won’t suffice if you need only one site. Besides, Bluehost has an excellent knowledge base and education center.
Bluehost’s knowledge base is a great resource for anyone who is unsure how to start. All of their plans are similar in computing power and scale. Only the prices per month and the number of websites that you can host are different. The Basic plan lets you host one website, and only 50 GB of disk space is available. All of the other plans allow you to host unlimited websites and disk space. The cheapest plan costs $5.45/month.
Bluehost has a vast knowledge base depending on the website type. A quick Google search will usually provide answers to most common problems. For more complicated problems, you can call them directly. There is a live chat option available for every issue. When you need help, you can contact the Bluehost customer support team by email or phone. You can also contact the Bluehost sales team if you are planning to sell your product.